What is a Workshop Controller?

Workshop Controllers or Workshop Supervisors are responsible for looking after a team of technicians and providing them with sufficient guidance to enable them to carry out good levels of repair on motor vehicles. Workshop Controllers usually progress into this role after experience as a Diagnostic or Master Technician and would normally progress onto this level via internal promotion. They should be qualified to a Level 3 in a technical field or have completed some management training. A Workshop Controller would be required to demonstrate excellent leadership and people skills including the ability to motivate, coach and develop staff and build and maintain good customer service at all times. They would also require good organisational, communication skills and confidence using IT software.

Your responsibilities

What You'll need

Core skills

What You'll Gain

Transferable skills

What You'll Use

Key skills

English

Maths

IT

Role opportunities

These are some possible roles you may consider in your career journey. Discuss with your Inspiro Coach for further guidance.

Technical roles

service technician

diagnostic technician

master technician

workshop controller

Aftersales Manager

Other related routes

National Careers Website

The National Careers website is a government database that provides information for a job you are looking to explore.

Automotive Sector Roles

Use our Sector Roles map to see if there is a role within your chosen sector that you are interested in.

Resources

Career Development Handbook

Click on the image to download the
career development handbook

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