What is a Sales Manager?
Sales Managers are responsible for organising a team of sales executives and devising strategies for the team to use to maximise sales and customer loyalty.
Employers will usually expect you to be qualified to a level 3 or above for this role, ideally in automotive sales, although employers may accept a generic sales background. Employers may also look for management and leadership qualifications.
Your responsibilities
- Driving the team to reach sales and profit targets whilst keeping them motivated to achieve great customer satisfaction
- Be actively involved in the showroom with second facing and stacking deals
- Providing guidance, training and motivation to team members of all levels, to maximise individuals' potential and create a strong and focused sales team
- Ensuring the sales process is followed to maximise sales opportunities
- Monitoring and controlling profitability of the sales department
- Liaising with manufacturers, achieving product sales volumes and customer satisfaction index (CSI) levels
What You'll need
Core skills
- Management and leadership skills
- Lead and motivate a team
- Works well under pressure
- Target driven
- Able to handle conflict
What You'll Gain
Transferable skills
- Coaching and mentoring
- Strategic planning
- Analysing and interpreting data and reports
- Recruitment skills
- Support with workforce planning, key performance indicators (KPIs) and targets
What You'll Use
Key skills
English
- Writing reports and presentations
- Managing emails
- Communicating with staff
- Dealing with customer complaints
Maths
- Budgeting allocated finances
- Identifying trends
- Analysing data
IT
- Using marketing tools including social media platforms
Role opportunities
These are some possible roles you may consider in your career journey. Discuss with your Inspiro Coach for further guidance.
Sales roles
sales executive
senior sales executive
sales manager
business development manager
Other related routes
National Careers Website
The National Careers website is a government database that provides information for a job you are looking to explore.
Automotive Sector Roles
Use our Sector Roles map to see if there is a role within your chosen sector that you are interested in.
Resources
Career Development Handbook
Click on the image
to download the
career development handbook
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