What is a Manager
The role of managers is organising and overseeing a particular group, project or department within a business. The extent and scope of a manager’s responsibilities can vary depending on their position in the company. The job title of manager can refer to managing a team or managing a certain function.Â
Your responsibilities
- Supervising and mentoring team members, ensuring individual and collective performance
- Delegating tasks and responsibilities to the appropriate team members
- Conducting performance evaluations and providing constructive feedback
- Overseeing day-to-day operations within the department, ensuring smooth workflow
- Monitoring and managing departmental budgets, resources and schedules
- Identifying and implementing process improvements to increase efficiency
- Assisting in developing and implementing departmental strategies aligned with business goals
- Analysing data and performance metrics to make informed decisions and recommendations
- Working closely with senior management to forecast and plan future projects
- Address client concerns and resolve issues in a timely manner
- Ensuring the department complies with company policies and regulatory standards
- Providing regular reports to senior mangement on department performance, challenges and opportunities
What You'll need
Core skills
- Leadership and people management skills
- Financial acumen
- Strong communication and interpersonal skills
- Strategic thinking
- Problem-solving and conflict resolution
What You'll Gain
Transferable skills
- Project management skills
- Managing customer / client relationships
- Decision making skills
- Mentoring and coaching
What You'll Use
Key skills
English
- Writing and reading reports
- Emails and documentation
- Presentation skills
- Interpersonal skills
- Understanding and interpreting documents
Maths
- Basic numerical skills
- Analysing data
- Interpreting data
- Budget management
IT
- Good knowledge of software such as Microsoft Office and social media platforms
- Knowledge of digital communication platforms
Role opportunities
These are some possible roles you may consider in your career journey. Discuss with your Inspiro Coach for further guidance.
Management
Team Leader / Supervisor
Assistant Manager
Manager
Operations / Department Manager
Explore more
National Careers Website
The National Careers website is a government database that provides information for a job you are looking to explore.
Business Skills Sector Roles
Use our Sector Roles map to see if there is a role within your chosen sector that you are interested in.
Resources
Career Development Handbook
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to download the
career development handbook
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